Gurney / stretcher rides · Sacramento

Gurney and stretcher transportation in Sacramento

For patients who must lie down for the ride but don't need medical care on the way. Two-person crew, standard gurney, careful help from bed to bed.

Who it's for

A gurney ride is for a stable patient who can't sit up for the trip. Common rides:

  • Hospital discharge to home, skilled nursing or rehab (see hospital discharge rides)
  • Moves between hospitals, skilled nursing, assisted living and board-and-care homes
  • Hospice patients going home or to a facility
  • Bed-bound patients going to appointments, imaging or treatment

What happens on the ride

  1. Two-person crew. A driver and an attendant come to the room, unit or front door.
  2. Transfer. The crew moves the patient to the gurney carefully and secures them with straps.
  3. Loading. The gurney is loaded and locked in place in the van.
  4. The ride. The attendant stays with the patient. Bags and personal items ride along.
  5. Arrival. The crew brings the patient inside and helps move them to the bed or chair, and hands off to staff or family.

What to tell us when you book

  • Pickup and destination: unit, room or home address, and the ready time
  • Approximate weight and height of the patient
  • Stairs, steps, narrow halls or elevators at either end
  • Whether the patient uses their own portable oxygen
  • Who will meet the patient at the other end, and a callback number

Please don't send medical records. We only need what helps the crew move the patient safely.

We are not an ambulance. Patients who need medical care or monitoring during the ride need an ambulance. In an emergency, call 911.

Paying for the ride

We're new and our Medi-Cal enrollment is in progress, so right now we serve private-pay riders and facility accounts. Call for a quote before you book. Hospitals, skilled nursing, hospice and home health agencies can set up a facility account with one monthly invoice.

Questions

Who needs a gurney ride instead of a wheelchair?

Patients who can't sit up safely for the trip: after surgery or a long hospital stay, bed-bound patients, hospice patients, or anyone whose doctor says they must lie down. If the patient can sit in a wheelchair, a wheelchair ride usually costs less.

Is this an ambulance?

No. A gurney van is for patients who are stable and need no medical care or monitoring on the way. If the patient needs oxygen given by staff, IV care, cardiac monitoring or any medical treatment during the ride, they need an ambulance. In an emergency, call 911.

How many crew members come?

Two. Every gurney ride has a driver and an attendant, so the patient is lifted and loaded safely by two trained people.

Can you handle stairs?

Tell us about stairs, narrow halls or elevators at both ends when you book, and the patient's approximate weight. We'll tell you before the ride whether we can do it safely.

Does Medi-Cal or insurance cover gurney rides?

Health plans usually require a doctor's form (a Physician Certification Statement) for gurney rides. We're new and our Medi-Cal enrollment is in progress, so right now we serve private-pay riders and facility accounts. Call for a quote before you book.

How much does a gurney ride cost?

It depends on distance, stairs, wait time and the time of day. Call (916) 562-5090 and we'll give you the price before you book.

Need a ride?

Call dispatch. A real person answers.