What we collect
When you send a ride request on this website we receive what you type: your name, callback phone, pickup city, ride date, ride type and an optional short note. When you call or email us, we receive what you tell us.
Please don't send medical records, diagnoses, medications or insurance numbers through the website or by email. We collect only what we need to schedule and complete a ride.
How we use it
- To call you back, schedule rides and run them
- To send invoices to facility accounts
- To keep basic trip records required to run the business
We don't sell your information, and we don't use it for advertising.
Who processes it
This website is hosted by Netlify, which receives website form submissions on our behalf. Emails go through Google. Fonts load from Google Fonts. These companies process data under their own privacy policies.
Cookies and tracking
This website doesn't use advertising cookies or tracking pixels.
Your choices
To ask what we have about you, correct it, or have it deleted, call (916) 562-5090 or email [email protected]. We'll keep only what the law requires us to keep.
Contact
First Line Medical Transportation LLC, Sacramento, California. [email protected]
Need a ride?
Call dispatch. A real person answers.